In order to ensure excellent customer service, please read descriptions carefully and e-mail any questions before buying.
There are NO refunds and NO returns. (Some Exceptions are made on Large Orders where there is a Supplier Conflict or lack of Availability and we do allow credit or exchanges in those cases).
At the time of all listings, the product was in stock and ready to ship. Because our Distribution Center offers this item in other mediums, there is a remote possibility that the item may be unavailable due to large purchases, inventory errors, payment delays or acts of God.
In this event, one of our customer service representatives will contact you with: an expected reshipment date, an agreeable replacement offer or a full refund. Customer Satisfaction is a top priority to us and all efforts are made to insure a smooth transaction for your purchasing needs.
Payments can be made through Paypal. You do not need a Paypal account to make a payment through the Paypal gateway, just a Visa, Mastercard, Amex or Discover. It can be a gift card/store bought card.
Allow 7-21 business days for your item(s) to be shipped. Allow much longer for Custom and hand made items. There may also be a delay during the holidays.